Charlotte’s Web Reviews

Charlotte’s Web is a world-renowned brand of CBD products with a simple purpose: to better the planet and the people living on it. 

They have been a leader in the CBD industry since 2013 when they gained national prominence from being featured in a CNN Special Report by Dr. Sanjay Gupta. The story of Charlotte Figi and how the high CBD product developed by the Stanley Brothers helped her ignited the public’s interest in CBD oil.

Today, their proprietary full spectrum hemp extract continues to make them one of the most popular CBD brands on the market. Their product line has grown to include tinctures, gummies, capsules, topicals and pet products – all featuring their unique formula.

We invite you to read the reviews of others and to leave your own Charlotte’s Web review if you’ve used their products.

Charlotte’s Web User Reviews

Reviews of Charlotte’s Web by real users are shown in the comments section below.

If you’ve used CBD products from Charlotte’s Web, please take a few minutes to write your own review in the “LEAVE A REPLY” section at the bottom of the reviews shown on this page. Your review will help other users get informed and find the CBD products that are right for them. Thank you!

Important disclaimers:

The following Charlotte’s Web reviews are made by consumers. Charlotte’s Web does not endorse, support, or affirm the reviews or recommendations.

These statements have not been evaluated by the Food and Drug Administration. Charlotte’s Web products are not intended to diagnose, treat, cure or prevent any disease.

Brian Peterson has been a CBD consumer advocate and educator since 2015. He is the founder and managing editor of the website. He's also the lead administrator of the CBD Oil Users Group, the largest CBD group on Facebook. His passion is educating consumers so that they can make their own decisions when purchasing and using CBD products.

  1. CW Calm gummies has truly changed my son’s life (age 11). Born with high anxiety, we had suffered for years trying to find an answer. Before trying CBD, as his anxiety rages got worse, we spent three intense years working with psychiatrists on finding the right prescription medications. What we found was that the side effects ended up being worse that than the help they were supposed to provide. Out of complete desperation, we tried Calm gummies. It was 8/5/2020… The police left my house after my son had another massive tantrum. The cop told my son this was his last chance, next time they were going to take him to the hospital. I told my husband, “what do we have to lose?” That was the last time my son suffered from uncontrollable rage. August 5th was the first day we had a normal family in years. I cannot say enough about CW. It is absolutely a wonder. Our psychiatrist would not help with the dosing (though still meets with us every 2 months), but we found a holist pediatrician and a neurologist who was familiar with hemp products.

  2. It saddens me to leave a negative review for Charlotte’s Web since my first experience with them was excellent, but my second order never arrived and I have been unable to reach anyone at Charlotte’s Web about re-shipping the misplaced order or receiving a refund for it. It is quite a lot of money to lose on a purchase, and I had hoped for better customer service to help resolve this issue. I will have to take my business to a more reliable supplier.

    • Update! I am happy to inform that I finally got to speak to someone on the phone and they were quick to send me a replacement. To anyone struggling to contact them, I recommend using the phone number (I had no luck with the web chat or the email address). After speaking with someone on the phone, I am delighted by their customer service and truly happy to continue buying from them, since as I said in the previous post the products in my first purchase a few months ago were excellent.

  3. On day 2 of taking CBD gummies, my husband called me to tell me his 16 year old back pain was gone! We will never be without it again.

    • First time customer. Will probably never order from them again. Not because of product but simply because of TERRIBLE customer service and NO response to emails sent multiple times or chats.

  4. My only complaint is that I paid $15.99 for 2 day shipping. I got it 7 days later. I have reached out to CW company a few times and NOT one time has anyone gotten back to me. At this point I’m more aggravated with the lack of good customer service.

  5. I have been using CW 60 mg oil for a few months for my PTSD anxiety and panic attacks. I use 1 to 3 full droppers a day. I find that while the product won’t prevent the attacks, it seems to minimize them and will stop a panic attack within minutes. I do wish that their dropper was calibrated in ml for more accurate measurement. My main complaint is that their customer service and shipping have degraded since COVID hit CO. My last order took three weeks to arrive via USPS so next time I will use their UPS 2 day delivery. I also had problems with getting thru to customer service via phone and not having phone calls returned. But, at least their quality is top notch but expensive.

  6. I have been looking for a product to help my 10 year old Malinois pup feel better and less sore. I have tried your Hip and Joint for dogs and I’m Amazed!!! She is so happy and she acts like a pup again! I ran out once and could immediately see the difference so I ordered quickly and she’s back to her normal Malinois self. Thank you so much for having this option for my pup and me.

  7. I tried gummy bears for sleep; however, they did not work for me. What did work for me was their INCREDIBLE customer service. I was off the phone with a refund in a couple of minutes. I also would like to put in a good word for my customer service rep, Monica Dickson. She was incredibly efficient and knowledgeable – not only in the refund process, but answering some questions that I had about other products. It was a seamless experience, and I will highly recommend Charlotte’s Web to my family and friends. Bravo to a great company!!!!!

  8. Reply
    Stephanie Lee Lucas October 27, 2019 at 6:15 am

    I am 70 years old and have fibromyalgia, chronic fatigue syndrome, diabetes, peripheral neuropathy and CPTSD. I have been taking Charlotte’s Web 60 mg strength 2 x a day and am able to get out of bed and pretty much function. Not running races but can do my self care and be pleasant. That is a big deal for me. I can stand up straight and walk heal toe instead of wobble right to eft.
    Light doesn’t bother me and I don’t jump at noises. It did register on drug test so pain management has released me, but I actually prefer the cbd oil to narcotics for many reasons. Works for me. 😍

  9. First, I can’t comprehend everyone’s problem concerning not understanding the dosing. A full dropper means this: squeeze the dropper’s contents to make sure it is empty into the bottle by compressing the rubber tip with your fingers. Keep it compressed as you stick the dropper further into the bottle. Open your grip on the rubber tip to promote the liquid entering into the dropper. A full dose is as much as will go up into the dropper. Rub the sides of the dropper along side the inside of the bottle to remove excess. It does not mean to the top of the dropper. The measuring is done in advance.

    Now, I just bought some. 7 mg dose because I am VERY sensitive. I have not tried it yet. I am waiting for other meds to wear off. I opened the bottle to take a sniff…it smells like pot! Not today’s pot that stinks like skunk, old fashioned pot. I am sure I will love it. Will let you know soon!

    • I have been using Charlotte’s web for almost 3 years now. It is the reason I don’t have to take pain medication anymore. I highly recommend trying it. You need to take it for a full month though before you will truly be able to tell if it’s working or not.

  10. I suffer with some neurological stuff and anxiety. This oil has been so helpful. I was taking it daily but noticed after a month I wasn’t feeling it anymore. So I stopped for a month and now take it only as needed and it works like a charm.

    • Life-changing product has saved my life, my job, and gets me up and moving everyday without needing caffeine or anything else. Effectively helps me pain, anxiety, and depression. Many things that I would suffer from. Most of the other stuff on the market is junk. Charlotte’s Web is the real deal and you can trust in them that wellness is on its way when you order.

  11. This stuff is amazing!!! It has done wonders for my neck and back pain and for my anxiety and depression! I HIGHLY recommend trying it. It has changed my life!!!⭐️⭐️⭐️⭐️⭐️

    • I was on the lookout for CBD oil. Not just any kind because I wanted the best. I began studying and doing some research to understand what CBD oil was because I was hearing it was helpful. I decided to go into this this place here in Oklahoma that I pass by every day. I am so glad I took that step forward. The women were very helpful with information of what I needed I purchase Charlotte’s Web CBD oil 17 mg lemon twist. I took it at 12:30 that afternoon and by 3 I had this feeling of aliveness. That evening I realized that I wasn’t as tired and exhausted. I’m sure no doubt in time this oil will help me to live a better quality of life. I’m so ever grateful for finding this piece of the puzzle for my life I look forward to enjoying life again. CBD oil is a product that changes your life for good way God intend for us to feel. Thank you Charlotte’s Web – keep up the good work.

  12. Charlotte’s Web products are THE BEST hands down!!!!

  13. My wife got it first time for treating migraine and other problems related to her kidney transplant. In the first dose it provided relaxation but we need to wait to see how it evolves. Myself, I usually smoke, so I had a smoke and then tried the Original Formula. The mint chocolate taste is really like drinkning a Double Black Scotch. Also the relaxation and harmony really kick in a few minutes after. The quality is so good that you can feel the effort that was put on the process. I’ve read the reviews and people put too much faith in a medicine, whatever it is. This might work for some and not for others as all bodies are differente. Just bear in mind that it’s not only taking drops. There are other changes you have to make in your life. Exercise, diet, meditation, not smoking, not drinking, taking your prescription medicine to produce a synergy with the drops, and other changes in your life that your doctor recommends.

  14. I have been using this for my son who is nonverbal autism since April. At first it brought a calmness and an ability to try sign and sound imitation. I purchased the 43 mg /.5 ml bottle and see no further change. Maybe I’m just wishing for something unrealistic.

    • Charlotte’s Web extra strength hemp oil extract olive oil flavor calms my mind when I go to bed at night and helps me sleep.

  15. Love this product.

  16. I use Charlotte’s Web CBD oils for myself and my dog.

  17. I have been reading through the Charlotte’s Web reviews and have some observations. For the folks who say their pain wasn’t helped, perhaps this product is less geared to pain and more geared to neurological issues such as MS, migraine, and epilepsy. I began experimenting with CW about 2 months ago and was certified for medical marijuana here in NY. I use the products interchangeably for ocular migraines and migraine vertigo. I had seen 60 Minutes a number of years ago when the product was given to little Charlotte who had CONSTANT seizures, and it stopped them. My issue is spasms in the occipital lobe, hence migraine-visual disturbance. It calms it down and relieves my anxiety. It prevents episodes if I can get to my CW oil and/or vape at the first sign. I consider this to be MIRACULOUS after 7 years of marking calendars for so many episodes my neurologist would cringe. I have purchased a set of brown glass bottles with droppers and little funnels on Amazon so that I can transfer oil from the bigger bottle and always have it with me. I find that the Hemp Plus version can knock me out!

    I highly recommend the mint chocolate flavored oil. I don’t think the similar vape pens are made in that flavor anymore but there are some new flavors. Last words: Thank you, Stanley Brothers for helping the little girl who was so sick with epilepsy and for helping me with an issue that I thought would never resolve. When you have hope, you have everything.

  18. Have already taken it for 5 weeks for hip pain so far it hasn.t worked. Will keep on using it for a longer period. Pity its not made stronger than the advanced drops, i.e. 86 mg instead of 43 mg.

  19. This product seems to be helping with my wife’s pain from multiple osteoporotic spinal fractures.

  20. I was having a dozen seizures every month. The day I started the CBD oil, they stopped. I have not had one in about 9 months, AND I am now completely off all seizure medications for the first time in 44 years.

  21. Have used the tincture of everyday advanced for over a year. I have trigeminal neuralgia and Anesthesia Dolorosa. I take one dropperful twice a day. It really helps with overall pain.

  22. Great product. My fur baby is doing fantastic on this.

  23. I have had nerve pain in my neck for a long time, and since taking Charlotte’s Web, my nerve pain has disappeared! So glad!

  24. My 9 year old daughter has intractable seizures and until her neurologist approved Charlotte’s Web CBD oil to try and help she was having 4+ seizures per month. Now she is down to maybe one per month. It is a bit pricey but it helps my baby girl so it’s worth it.

  25. Reply
    Laura Mollenhauer-Lerro July 1, 2018 at 3:39 pm

    I started using Charlotte’s Web Everyday Advanced in hopes of helping neurological symptoms I have as a result of chronic Lyme disease. In general, prescription drugs usually work best in alleviating any of my symptoms due to Lyme, so I was was not very optimistic. Thankfully, Charlotte’s Web is an exception….a huge exception. After using it 2x/day for about 30-45 days, my tremors stopped, I have no more grand mal seizures, and my balance and weakness issues all resolved. Charlotte’s Web has been nothing short of a miracle for me. I’m so grateful. Yes, it’s pricey but if it works, then I think it’s worth it. I use the Mint Chocolate and don’t have an issue with the taste.

  26. I have had MS for 23 years & the Charlotte’s Web Advanced has worked great for me. I am now off all my synthetic drugs as the Advanced eliminates my pain and helps me walk better. It is AMAZING!

  27. I love the product. But it cost a lot and it is hard to measure. I like the old bottle. I really wish I can get the product faster in the mail. Always afraid I will run out. My granddaughter used it for her seizures and can’t be without it.

  28. Intractable Epilepsy. Charlotte’s Web saved my life. I LOVE CW and THE REALM OF CARING!

  29. I have fibromyalgia, severe restless leg syndrome, transient unexplained tics, and anxiety. I tried 3 different brands before buying this. I had some success with one previous brand but it did not contain THC and was cost prohibitive. THC was important for me because of the tics. I started out with one drop 3xs a day and worked my way up to 10 drops 3xs a day. After about 1.5 weeks, my tics went away. My anxiety diminished and my bad days of restless leg syndrome were fewer and less severe. Charlotte’s Web Advanced gave me life back. Because of the cost, I decided to try a popular brand that’s half the price. My anxiety, RLS and all over body pain associated with fibromyalgia has returned. I’m miserable and can’t wait to buy Charlotte’s Web again. I will never stray again.

  30. I started out using Everyday Plus and had some relief from really bad fibromyalgia, arthritis, disc pain, and severe nerve damage in both hands and wrists.

  31. A bit of a mixed review from me on this one. I started my CBD journey with CW Everyday Advanced (the highest potency they offer). I used it at varying doses my first three weeks and didn’t see any symptom relief. One day I’d try 1/4 dropper, the next 1/2 a dropper. I read an article about a woman who used up to 2 dropper fulls at one time, so I tried a full dropper. Then I took it 2x per day or 3x per day – basically I was all over the map, which was a mistake on my part. During this time I started noticing relief of secondary symptoms, not the symptoms I was hoping to change the most but yet still changes. I also started to really enjoy the chocolate mint flavor. At first, it tasted like chocolate mint ashes to me… but later I found myself putting one drop on the tip of my tongue before using the rest sublingually.

    CW has become an emotional favorite of mine. I have a good association with it, I like the taste and it helps me with some minor symptoms, but it doesn’t really touch my main concern. So I use it as sort of a baseline, since my daily dose is higher than some others need. I take 1/4 to 1/2 of my daily needs in CW then the rest I use another product to vape up to levels where I can see symptom relief of the issue that’s primary to me. I’d recommend that CW is definitely worth a try.

    Make sure you request lab results for the batch you get. Then pay attention to the CBD mg/ml numbers. The label refers to “Hemp Extract” mg which is NOT the same as CBD mg. In my two batches, the CBD mg was about 60% of the “Hemp Extract” mg number listed on the label. LAB RESULTS RULE!

  32. Our neurologist recommended Everyday Advanced. Our son is thriving now and completely seizure free.

  33. It has helped my 6-year-old son with his seizures. We don’t have 100% control but did see about 75% reduction.

  34. Tramadol and skelaxin just weren’t touching my cervical and thoracic spine pain until I added 70 mg of the Charlotte’s Web capsules. I can sleep and it’s easier to get through a 13 hour shift.

  35. Love my Charlotte’s Web Everyday. I have been able to get off ninety mmilligrams of oxy and I’m so happy. Just love my cbd oil.

  36. I started using CW Everyday Plus 1 month ago. I’ve been in pain management for back pain (bulging discs, arthritis, sciatica), 2 hip surgeries and one ankle surgery. Have also been on opiates and in chronic pain for 7 years. I’ve been wanting to try CBD for a long time and finally decided to give it a try. It helps so much with my pain and no side effects. I am down to 1 Norco a day and hope to be off completely soon. It is not a miracle. I still have some pain but it is much more manageable now. I have tried 3 different brands and find Charlotte’s Web to be the most effective. Well worth it to have my pain better managed than with opioids and not dealing with constipation and other bad side effects. It does have a accumulating effect so things are improving more each day. Thinking about trying the cream for target area pains.

  37. After years of trying to control my daughter’s epileptic absent seizures with Keppra and not wanting to put her on stronger meds due to extreme and permanent side effects, I began looking into alternative options. I tried Charlotte’s Web because I wanted only the highest quality for my daughter. After 8 months we discontinued use because not only was it expensive (I was paying $200+/month not covered by insurance) but I did not see any improvement, unfortunately. Not to say that others will not have better results, it just didn’t work for her.

  38. Using the Charlotte’s Web Everyday Advanced helped me wean off every single med I was on for pain management after my surgery. I had no addiction issues or withdrawal symptoms by using the CW. It also helps me during the day time with anxiety and cramps in my one leg. It doesn’t seem to help with the leftover lower back pain, but that is where the Myaderm Pro cream comes in and is super beneficial for topical use. At night, I use Lazarus as the terpenes really help me sleep. I gave 2 bottles of CW for friends to try (one has MS, the other has a son with cerebral palsy) because I was so happy with the response I have had. My son also takes this daily, and now asks to take it as he’s on the autism spectrum. He feels better using the CW. He’s even offering to do chores daily in exchange for an allowance. Overall, I will still use the Charlotte’s Web daily and sometimes I add a few drops of Lazarus with it when I need to feel more relaxed.

  39. I have been taking Charlotte’s Web CBD oil for a few months now and I’m pretty sure I will take it the rest of my life. In the last few years I went through cancer and, because of a heart defect, had open heart surgery. But the real pain came from lyme disease 8 years ago. Living in pain made me depressed and made me feel hopeless. I didn’t try this for a long time because of my experience with a local shop that had mislabeled product. Plus, and I hate to say it, many companies tell you that the oil cures everything. I went through this during cancer treatment – people bringing me things that would cure me of every possible illness which made me not trust them. But a friend I did trust told me about this brand. It has helped me so much! My pain level has decreased substantially and there are even days when I don’t have pain!! Never believed this could happen in my life again.

  40. I use Charlotte’s Web Everyday Plus. The pain relief I have received from fibro, migraines and autoimmune pains has been incredible. My cycle of pain finally broke after using Charlotte’s web. I was chronic for 5 years with no relief from any pain clinic or doctors. I will continue to carry and use.

  41. I was having autoimmune issues and injury that caused me to be miserable, horrible pain, and unable to sleep. The pharmacist recommended this instead. I did not want pain killers. I got the capsules. I will be near blacking out from pain and only thinking of pain and managing it and the Charlotte’s Web takes that away. I stop thinking how bad I feel and get distracted and totally forget I needed a second pill. The pain eases, muscles calm, and depression and anxiety are softened. It doesn’t affect clarity or ability to drive. My primary discomforts are due to: Graves disease, fibromyalgia, arthritis, and chronic migraines. I now take 1-2 15 mg capsule a day on a regular basis. I increase it if needed. They come in 15mg and 30mg. I start with 15mg and take 2 if it’s a rough day and another 15 mg at lunch if I remember.

    I recommended it to a friend with nagging shoulder bursitis. He was super uncomfortable and stiffening up. I gave him 3. He took 1 and was going to take the second in a couple hours. I checked much later and he said oh I forgot, I didn’t need it. The pain went away on it’s own. That is the beauty of it, you stop thinking of pain or feeling bad and move on. I tried another brand and it did not feel similar to this. It didn’t help me switch gears like Charlotte’s Web does. For fibromyalgia, muscle spasms, headaches, depression, achiness, and pain, I definitely recommend.

  42. I have been using Charlotte’s Web for my six-year-old son for three months now. He has ADHD-ODD-SPD and now they think he may be on the Autism Spectrum. My son started Kindergarten this year and it was pure hell with his behavior. He couldn’t stop being disruptive, defiant and extremely hyperactive. He’s in therapy with OT and Psych and nothing seemed to be helping..until I found this amazing product. I watched the Weed documentary from Dr. Gupta before and it sounded too good to be true.

    Well let me tell you what a difference it has made. I was getting daily emails/calls etc about him being sent constantly to the principals’ office for not “resetting” or yelling at teachers. On his behavior chart, the teacher would have to rate his behavior every 15 minutes. He would only get about 5 “smiley” faces a day (when he could had about 70). The first day I started giving him 1/4 dropper of the basic everyday oil (200mg). That day went on without any calls or emails. I was worried – what happened?? Well he got a star and his chart said 35 smiley faces. After that he got 30, then 25, and then 38!!!!! Oh my gosh, I didn’t get a call for two weeks. I had to gradually increase his dose. We are at three months and up to the 500 mg 1 dropper every morning.

    I am in love with this product. Thank you for saving my sanity and my son from having to be medicated with stimulants. With his ODD I am very worried about trying any kind of pharmaceutical stimulants because it can make ODD worse.
    I am so grateful. Thank you

  43. I literally love this product. It works the best and within seconds. It’s safe and I love that the most. I use it for one of my children who has ED and a few other emotional problems and it works fast.

  44. I use CW Advanced for pain, inflammation and muscle spasms from total joint replacement of my jaw joints. I use 1/3-1/2 ml 2-3 times a day and it has been a miracle for me. I am almost completely off opiates and muscle relaxers, sleeping like a baby and feeling like my old self being off opiates.

  45. CW is a wonderful product! I have OA in my neck, and my pain level has decreased by a full 90%!

  46. My 16-year-old son is 2 years seizure-free today on Charlotte’s Web Everyday Advanced only!!! He has been able to maintain 0.5mL 2x daily for the past year and a half with improved EEG’s over that time as well!!!

  47. I have used Charlotte’s Web exclusively for the past 5 months for incredible pain from MS. My pain was a 9-10 on the pain scale and unbearable. Yes, I used pain meds but I was so afraid that at any time my physician would stop prescribing them. I knew that I needed to find something to “fall back on.” CW has far exceeded my hopes! I’m SO very thankful for this!! I’ve never used another brand of CBD oil. CW is the only brand that my store carries. I don’t plan to try others either. I believe that this is the brand for me. I would recommend Charlotte’s Web to everyone who is having chronic pain. It has been a godsend to me. Thank you so very, very much!!!

  48. I have been using the CBD oil balm extra strength since the middle of August. I rarely have to take a tramadol for pain anymore. I have degenerative disc disease and 2 ruptured discs in my middle back. I also have arthritis all over my body. This is like a miracle for me. A jar lasts me about 4+ months. I pay around $51.00 for it and when you consider a little goes a long way that’s not back per month. Thank God for CBD!

  49. I have used Charlotte’s Web Advanced for approximately 4 months. The first thing I noticed was a relaxed but not sleepy feeling. I suffer from degenerative disc disease, scoliosis and some arthritis. After about a week I noticed that my pain was considerably less but certainly not gone. I was able to move more freely with very little discomfort. Before I could barely get out of bed. Four months down the line I have many pain-free days at a time and when I do have it seems more like background pain. I find the dosing to be easy with the large bottle. I got a syringe from the drug store and can measure very accurately my dose. This way you don’t have to guess and you never waste a drop. I highly recommend CW Advanced to anyone with significant pain.

  50. I just stated using Charlotte’s Web and so far it’s really helping with my pain for fibromyalgia and scleroderma. I’m also using it for my dog with arthritis and he’s playing like a puppy.

  51. I have been using CW for 4 months. I tried 2 other brands but CW is my go-to for fibromyalgia and general multi-inflammation issues, including post-surgical nerve pain.

  52. I started using CW Everyday Advanced for my migraines and pain from my Ehlers-Danlos Syndrome joint issues. I dose 2-3 times a day with about 1/4 of a dropper and have reduced my need for pain medication.

  53. I have been using Charlotte’s Web CBD oil for 2 months. I am kind of new to the use of CBD oil, but it takes away my pain for TN and have had no problems with delivery.

  54. I have Trigeminal Neuralgia, Restless Leg Syndrome and anxiety due to both of these. I take 50 to 60 mg twice a day, sometimes a half dose in afternoon.

  55. I was at wits end a year ago until I heard Dr. Sanjay Gupta discuss his change of opinion on medical marijuana and CBD oil. I take Charlotte’s Web Everyday Plus chocolate mint twice daily. I have fibromyalgia, osteoporosis, degenerative spine (post-2016 nerve ablations and lumbar shots). I have had multiple fractures of my wrist and both ankles. I was on opioids for pain, cymbalta for fibromyalgia, Celebrex and injections for bone health. OUTCOME: I am off of opioids and the dose of cymbalta was cut in half. Charlotte’s Web CBD saved me. I walk 2-3 miles daily and I’m back to enjoying my life. Excellent quality product! Within several weeks, I felt significantly better than I had for several years.

  56. I just started my second largest size bottle of CW Everyday Advanced. I like it better than my last two brands. It’s helping not only with fibromyalgia pain but also greatly helping my chronic insomnia. It also helps with healing process pain from my surgery last year due to uterine cancer. I first started dosing too high. The only ‘negative’ of dosing two high for a few days was to make me extremely relaxed, way too relaxed. Not a bad thing, but not good when one has to take care of self and home. After starting low and raising slightly each day I settled on a good dose for my personal needs. I am very pleased with Charlotte’s Web.

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