Frequently Asked Questions
Questions about an online CBD order that you made?
If you need to change, cancel or check on the status of an online order, you should reach out directly to the company that you ordered from. We are an educational website and don’t sell any products ourselves. You should be able to find contact information for the company that you ordered from on their website. The confirmation email that you received when you placed your order should also have the company’s contact information.
Questions about which CBD product to order?
We are not able to provide specific guidance or advice on particular products that may be best for you. We do provide many educational articles so that you can do your own research and decide what may be best for you. We also maintain a list of recommended CBD brands that may be helpful.
You may also want to join our CBD Oil Users Group on Facebook where you can ask questions and share experiences with other CBD oil users.
Questions about charges after signing up for a “free trial bottle of CBD oil or gummies?”
Unfortunately, you are likely the victim of a common online scam. Unscrupulous companies are advertising a “free trial bottle of CBD oil” and then charging consumers up to $90 a month for a very low quality product. You will need to take action to get the charges to stop. Click here for more information about this scam and what you can do to stop the charges.
Business development inquiries?
If you’re interested in having a specific CBD brand reviewed, you can send us an email at [email protected]. Please understand that we receive many such inquiries and we are not able to respond to all requests. We will reach out to you directly if we have questions.
Still Have Questions?
If your question was not answered above, you may reach out to us via email. Please note that we are unable to answer any medical or legal questions.